At www.radhikabirla.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use and protect your personal information. By using our website, you agree to the terms and conditions mentioned  herein.

• INFORMATION WE COLLECT :
  
  • Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address and phone number.
  • Payment Information: We do not store payment information. All payments are processed securely through the payment gateway, adhering to industry standards for encryption and security.
  • Automatically Collected Information: We may collect information about your device, browsing actions and patterns, such as IP address, browser type and referring pages. This information is used for analytical purposes.
• HOW WE USE YOUR INFORMATION:
  
  • Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
  • Communication: We may use your contact information to communicate order updates, provide customer support and send promotional information if you opt to receive such communications.
  • Analytics: We use analytics tools to analyze website traffic, user behavior and preferences. This helps us improve our website and tailor it to customer preferences.
• COOKIES AND SIMILAR TECHNOLOGIES:
  
  • Cookies: We use cookies to enhance your browsing experience. You can control cookies through your browser settings.
  • Third-Party Analytics: We may use third-party analytics services that use cookies and similar technologies to collect and analyze information about website usage.
• INFORMATION SHARING:
  
  • Third-Party Service Providers: We may share your information with third-party service providers, such as shipping companies, payment processors and analytics services, to facilitate order fulfillment and improve our services.
  • Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests from public authorities.
• YOUR RIGHTS:
  
  • Access and Correction: You have the right to access and correct your personal information. You can update your account information or contact us for assistance.
  • Opt-Out: You can opt-out of receiving promotional communications at any time by following the instructions provided in the communication or by contacting us directly.
• SECURITY:
  
  • We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
• CHANGES TO THE PRIVACY POLICY:
  
  • We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective as on date of posting on the website.
• CONTACT INFORMATION:
  
  • If you have any queries or concerns about this Privacy Policy, please contact us at cust.care.rb@gmail.com or at +91 98118 68992.